STEP 8 OF 8 IN THE SENSITIVE RESET RITUAL

The Tender : Sensitive Scalp Shampoo

sensitive scalp gentle shampoo

A gentle shampoo for reactive scalps that cleans without stripping, softens the hair, and leaves the scalp feeling calm and comfortable from the first wash.

4.8 (5 reflections)
€28
  • Vegan and cruelty-free
  • Made fresh once you order
  • Dispatched within 2 working days
  • Free EU shipping over 90 €

Made fresh for you once you order · dispatched within 2 working days.

On the hair and scalp

What this formula brings

  • 01

    Gentle cleanse for reactive scalps

  • 02

    Soft lather, clean rinsing feel

  • 03

    Hair feels soft, balanced, comfortable

The Tender : Sensitive Scalp Shampoo

Why this exists

Sensitive scalps are often made worse by the very cleansers meant to keep them comfortable. High surfactant systems can strip the scalp too aggressively, leaving it tight, reactive, and more likely to feel unsettled between washes. Fragrance components are another common source of sensitivity, so this formula takes the opposite approach : a mild cleansing base, a conditioning active to support softness, and a fragrance profile verified against the full EU allergen-labelling list. Built with betaine, hydrolysed wheat protein, and organic plum and linden flower extracts, it is designed to cleanse cleanly while respecting the scalp's comfort and the hair's feel. Dermatological testing and natural certification sit alongside a deliberately restrained formula philosophy.

Inside the formula

The key actives

01

Betaine

Betaine

A gentle conditioning active that helps soften the cleanse and support a more comfortable scalp feel.

02

Hydrolysed Wheat Protein

Hydrolyzed Wheat Protein

Helps hair feel smoother and temporarily reinforces the hair shaft after washing.

03

Plum Fruit Extract

Prunus Domestica (Plum) Fruit Extract

Contributes antioxidant-rich support that complements the formula's calming wash experience.

04

Linden Flower Extract

Tilia Cordata (Linden) Flower Extract

Brings a soothing botanical profile that supports comfort on reactive scalps.

On the hair and scalp

The lather is soft rather than forceful. It rinses cleanly without leaving the scalp feeling stripped. Hair is left feeling balanced and touchably soft.
The Tender€28

Where this sits

Your place in The Sensitive Reset Ritual

From first cleanse to final seal, this is step 8 of 8 in the full Sensitive Reset Ritual : the gentle shampoo that resets reactive scalps without stripping.

  1. Step 1The Melt Sensitive Oil-To-Milk Cleanser
  2. Step 2The Purity Sensitive Skin Cleanser
  3. Step 3The Silk Nourishing Cleansing Milk
  4. Step 4The Rose Fragrance-Free Rose Hydrating Toner
  5. Step 5The Soft Reset Retinol Alternative Serum
  6. Step 6The Calm Sensitive Daily Moisturiser
  7. Step 7The Quiet Sensitive Overnight Cream
  8. Step 8The Tender Sensitive Scalp ShampooYou are here

Build it as a ritual

Build yourSensitive Reset Ritual

Add the steps you don't already use. Your bag updates in real time. Rewards apply at checkout, automatically.

The Melt Sensitive Oil-To-Milk Cleanser

€50

The Purity Sensitive Skin Cleanser

€40

The Silk Nourishing Cleansing Milk

€35

The Rose Fragrance-Free Rose Hydrating Toner

€35

The Soft Reset Retinol Alternative Serum

€45

The Calm Sensitive Daily Moisturiser

€45

The Quiet Sensitive Overnight Cream

€45

The Tender Sensitive Scalp Shampoo

€28

Complete the ritual. Qualifying orders enjoy Complimentary Shipping, a Complimentary Candle and 10% OVESSI Reward.

Selected ritual subtotal €0
Estimated checkout total Includes The Sensitive Reset. €0

Rewards apply automatically at checkout. Complimentary Shipping over €90. Final price calculated by Shopify at checkout.

The application

How to use this

  1. 1

    Apply to wet hair

    Work a small amount into thoroughly wet hair and scalp. The formula is designed to cleanse gently, so a little goes a long way.

  2. 2

    Massage lightly

    Use your fingertips to massage the scalp with minimal pressure, then allow the lather to move through the lengths as you rinse.

  3. 3

    Rinse thoroughly

    Rinse until the water runs clear and the scalp feels free of residue. Repeat only if your hair or scalp needs an additional cleanse.

  4. 4

    Follow with your ritual

    Continue with the next step in your ritual as needed. If your lengths are dry, add conditioner or a treatment after cleansing.

What to expect

On the hair, over time

  1. Day 1

    The scalp feels calm and comfortable after washing, with less of the tight or stinging sensation common to harsher cleansers. Hair feels soft and clean without a heavy residue.

  2. Week 1

    Between-wash reactivity may feel reduced, and the scalp can begin to feel more settled overall. The cleanse remains gentle, with a balanced feel after each wash.

  3. Week 4

    With continued use, the scalp's baseline comfort can feel more consistent through your wash cycle. Hair should continue to feel soft, clean, and lightly supported.

The deeper detail

The formulation, the provenance, the standard

Formulation

The cleansing base combines Sodium Coco-Sulfate, Cocamidopropyl Betaine, and Coco-Glucoside in a balanced system that produces even foam without the irritation potential of high-concentration single-surfactant formulas. Betaine, the conditioning active derived from sugar beet, is present at a meaningful concentration after the surfactant system, reinforcing the gentle character of the cleanse. Glyceryl Oleate provides additional emollient buffering that reduces the stripping effect during the wash step.

Prunus Domestica (Plum) Fruit Extract, certified from organic farming, contributes antioxidant and soothing polyphenols that support the scalp's natural repair response. Tilia Cordata (Linden) Flower Extract, also organically sourced, has longstanding use in calming applications for reactive skin: it contains flavonoids and mucilaginous compounds that reduce the inflammatory response at the scalp surface. Hydrolyzed Wheat Protein provides the temporary structural reinforcement of the hair shaft that makes the hair feel noticeably stronger and smoother after each wash. Jasminum Officinale (Jasmin) Extract rounds out the botanical complex. Leuconostoc/Radish Root Ferment Filtrate provides natural preservation that supports the formula's natural certification without compromising stability.

Provenance

A small-batch boutique skincare house, made to order. Every bottle is formulated and filled within two working days of your order, then dispatched from the fulfilment centre closest to you : our European facility for United Kingdom and European Union customers, our United States facility for North American customers. Because every bottle is bottled to order, what arrives at your door is at the peak of its actives : nothing has been sitting against light, heat, or oxygen for months. Two-day production is the price of formulation freshness, and the boutique standard we hold ourselves to.

Cruelty-free. Vegan. Dermatologically tested. Allergen Label Free. Natural certified (Ecocert COSMOS Natural).

From our community

Reviews and reflections

4.8
Based on 5 reflections
  • 4
  • 1
  • 0
  • 0
  • 0
  • Verified

    does the job

    Thick wavy hair, grumpy scalp. This keeps things calm and the waves look neater. Lather's light, rinse is clean, no drama.

    Vera U. Nottingham · Curly hair · 18-24 · 7 May 2026
  • Verified

    nice

    Mild. Makes my straight hair smoother and shiny.

    Laura E. Chicago IL · Fine hair · 35-44 · 19 Mar 2026
  • works for my scalp

    Allergen-free which was the point. My scalp's happy. Do need extra conditioner on the ends though, hair's a bit dry otherwise.

    Marlene P. Stockholm · Oily scalp · 45-54 · 9 Feb 2026
  • actually calmed my scalp

    Reactive scalp and honestly most shampoos set it off. This one's been kinder. Gentle wash, doesn't leave me tight my roots and by week two my hair was easier to comb and the ends looked less chaotic. The rinse is clean without that tight feeling. I've stuck with it because it just works for me and my hair looks less frazzled overall.

    Bronte G. Edinburgh · Fine hair · 18-24 · 29 Dec 2024
  • Verified

    scalp feels settled

    First wash my scalp wasn't prickly. No scent bothering me.

    Aisha I. Paris · Wavy hair · 25-34 · 23 Dec 2024
The Tender€28

Every OVESSI order is prepared once you place it. Your order is filled, sealed and labelled for you, then dispatched within 2 working days. Nothing waits on a warehouse shelf.

  • Made fresh
  • 2-day dispatch
  • UK 3 to 7 / EU 5 to 10 / US 2 to 5 days

In case you wondered

Frequently asked

Is this shampoo suitable for a sensitive scalp?
Yes. It is formulated specifically for reactive scalps, with a gentle surfactant system and no fragrance-signal compounds that require EU allergen labelling.
Will it strip my hair or scalp?
It is designed to cleanse without the harsh stripped feeling often caused by stronger shampoos. Betaine and glyceryl oleate help keep the wash feeling balanced.
Can I use it every day?
If your hair and scalp prefer frequent cleansing, it can be used as part of a morning or night ritual. As always, adjust frequency to suit your own scalp comfort.
Does it contain fragrance?
It has a fragrance profile, but it has been verified against the full EU allergen-labelling list and carries no compound that requires declaration.
Is it suitable for coloured or treated hair?
The formula is gentle, but how it suits treated hair can depend on your hair's condition and other products in your ritual. If your lengths are delicate, follow with a conditioner or treatment.
When will my order arrive?
We start preparing your bottle once your order is placed and dispatch within 2 business days. From dispatch, delivery is UK 3 to 7 business days, EU 5 to 10 business days, US 2 to 5 business days.
The Tender€28

Small batch. Filled for you. Made in EU and US.

Vegan · Cruelty-free · Full INCI on every product · hello@ovessi.com